We are proud to offer exclusively to our customers with Shell’s high quality products and services as well as an excellent level of customer service – including a reliable gas supply, technical expertise, excellent customer service and a continuous emphasis on meeting the highest safety standards.
As a licensee of Shell Gas, a market leading LPG brand in Hong Kong & Macau, we uphold the highest standards in Health, Safety and Environment (HSE), and commit to deliver our product and service in an environmentally and socially responsible manner.
We are part of FTSE 100-listed DCC plc – a large Irish company with an annual turnover of £11 billion. With the support of DCC, DSG Energy Limited will continue to evolve to become one of the leading energy suppliers in HK and Macau.
Shell has been rooted in Hong Kong and Macau for 104 years as one of the innovative energy company leaders, providing sustainable energy solutions to the community. Throughout the century, we have been providing safe and quality products and services to our valued customers. More than that, we are proud of our commitment in corporate social responsibility covering business, environment and community. Shell Gas is the well-known market leader in supplying LPG in Hong Kong & Macau. The foundation of our approach is running a safe, efficient and responsible business. We aim to continuously improve the way we operate to provide premium products and excellent experience to not only our commercial and domestic customers but also our business partners. Upholding our core value of “Safety First & Customer Priority”, our longstanding commitment to customer service excellence has been widely recognized and has received multiple awards given by the Hong Kong Association for Customer Service Excellence. Our target is “Goal Zero”, we not only establish a safety culture within Shell but also make great effort to extend the LPG safety importance to our partners, spreading love and care in the society. Shell Gas also in line with the needs of the market, we developed mobile app and social platforms with partners, and launched the marketing campaign with the local large chain stores to meet customers‘ changing lifestyle and needs in order to deepen the relations and loyalty. As the market pioneer in LPG industry, Shell Gas strives to meet market change, evaluate and adjust the business strategies to meet the diversified customers’ needs and beyond the self all the time.
Operating as an LPG supplier since 1977, DCC’s LPG division has grown substantially both through acquisition and organically. Today we operate across 7 countries in Europe, and have extended our offer beyond LPG into Natural Gas, LNG, Aerosol gas and renewable energies such as solar and biomass.
We are owned by DCC plc, a support services company based in Ireland, quoted on the London Stock Exchange on the FTSE100.
With over 30 years’ experience meeting the demands of commercial and domestic customers alike, we are experts in energy. At DCC LPG we work with our customers to understand their needs and present the right solution for them. So whether you are looking for energy for your home or business, DCC LPG will have a sustainable answer for you.