Payment Methods 2020-06-03T15:55:13+08:00

Payment Methods

Convenience store

Please bring along the gas bill to pay your gas fee in cash at any 7-Eleven, Circle K, VanGO Stores and China Resources Vanguard Supermarket. Maximum limit for each transaction is HK$5,000.


  • Fill in our online “Bank Autopay Application” form (for personal account only) from our web site .
  • Complete the “Direct Debit Authorization” and return to your banker / our showrooms / or by post to Shell Gas Customer Service Centre – 16/F, Magnet Place Tower 1, 77-81 Container Port Road, Kwai Chung, N.T. The processing time is approximately 4 to 6 weeks, please use other methods to settle your gas payment during the processing.

By cheque

Crossed cheque payable to “DSG Energy Limited” and mark down your Customer Code at the back of the cheque with payment slip, please send to 116/F, Magnet Place Tower 1, 77-81 Container Port Road, Kwai Chung, N.T. (Please do not send post-dated cheque or cash by post.)

Online payment

e-banking payment through your bank account or credit card by specified banks ie. Bank of China, Dah Sing, DBS, Hang Seng, HSBC, China CITIC, Mevas, Bank of East Asia, Shanghai Commercial, OCBC Wing Hang, Wing Lung and Citibank.

By cash

Please bring along your gas bill to the designated showrooms for the gas supply premises for payment. For the showroom address, please visit contact us.

Payment by Phone (PPS)

Make payment through phone 18031 or PPS web site, our merchant code is “9426”. For enquiries about PPS, please contact PPS hotline at 2311 9876 or visit PPS web site

By Alipay

Log in to the AlipayHK mobile app, select “Bill Payment”. Click on “DSG Energy (Shell Gas)” under “Utilities” and proceed bill payment after you have entered your customer code and bill amount. You can check the transaction record under “History” after completing the payment.
For enquiries, please call Alipay customer service hotline 2245 3201 or visit

Faster Payment System (FPS)

Use any mobile banking App to select FPS and scan the FPS payment QR code shown on your gas bill.